Terms of Service

Last updated 6 August 2026.

These terms are the agreement between your agency and Thomas Løvring, CVR 33220510, A. F. Beyers Vej 3, 2. tv., 2720 Vanløse, Denmark, about the use of Excubia. Creating an account or connecting a site means you accept them.

1. Who this is for

Excubia is a tool for businesses. It is not offered to consumers, and the rules that protect consumers do not apply to this agreement.

The person who creates the account confirms they may enter into an agreement on the agency's behalf.

2. Closed beta

Excubia is in a closed beta. That has consequences worth stating plainly:

• It is free to use during the beta.
• There is no availability guarantee. We do not promise that monitoring runs, that alerts arrive, or that the service is up at any given moment.
• Features can change or be removed while we work out what the product is.
• We can end the beta, or your access to it, with 30 days' notice. Ask us within that period and we send you a copy of your data.

Do not use Excubia as your only record of anything you cannot afford to lose, and do not rely on it alone to tell you a site is down.

3. Your account

You are responsible for who you invite into your organisation and for what they do there. Logins are personal; a colleague gets their own.

Tell us at hello@excubia.dk if you think someone has access who should not.

4. The sites you connect

This is the part of Excubia that reaches outside our own systems, so it gets its own rules.

• You confirm that you are entitled to connect each site and to let Excubia check it, install its connector plugin, and run updates on it. If the site belongs to a client, that is between you and the client.
• You decide what runs. Excubia does not update anything on its own initiative. An update runs because someone at your agency pressed the button, and we record who and when.
• Keep your own backups. Excubia takes no backup of a site, and starting an update is your confirmation that you have one you could restore from. It attempts a rollback when an update goes wrong, and an attempt is not a guarantee — a rollback can fail for reasons that are on the site, not on us.
• We may stop checking a site that answers in a way that damages our service or someone else's.

Between us, the responsibility for what happens on a connected site is yours, except where the damage was caused by us doing something we said we would not do.

5. Integrations you turn on

Dinero and Slack run on your own accounts under your own agreements with them. When you connect one, you are telling us to send data there, and what happens at their end is covered by their terms.

6. Your data

Everything you put into Excubia stays yours. We do not sell it, and we do not train anything on it. We access it to run the service, to help you when you ask, and where the law requires it.

How we handle personal data is described in the privacy policy, and what we owe you as a processor is in the data processing agreement. The latter applies without being signed.

7. What you may not do

• Connect or monitor sites you have no authority over.
• Use Excubia to attack, overload or gain access to anything — including us.
• Resell access to Excubia, or share a login outside your organisation.
• Work around the limits of your plan by technical means.

8. Price

The beta is free. Paid plans will be announced before they apply, with at least 30 days' notice, and nothing starts costing money without you actively accepting it.

9. Liability

To the extent the law allows, we are not liable for indirect loss: lost earnings, lost customers, lost data, or the cost of work you had to redo.

Our total liability is capped at what you have paid us in the twelve months before the claim. While Excubia is free, that cap is DKK 10,000.

Tell us about a claim within three months of noticing what caused it, and in any case within twelve months of it happening. After that it is too late to raise it.

Nothing here limits liability for gross negligence or intent, or anything else that cannot be limited under Danish law.

10. Ending it

You can stop using Excubia whenever you like and ask us to delete your organisation.

We can end the agreement with 30 days' notice, or immediately if you break these terms in a way that matters. In both cases you can ask for a copy of your data before it is deleted, and we send it; see the retention periods in the privacy policy.

11. Changes to these terms

We email everyone with an account before a change takes effect. If you keep using Excubia after that, the new terms apply. If you do not accept them, tell us and we will close the account and delete the data.

12. If Excubia moves into a company

Excubia is run today by a sole proprietorship. If the service is later moved into a company that carries it on, this agreement moves with it and the new owner takes on the same obligations. We tell you before that happens, and you can end the agreement if you would rather not follow along.

13. Law and venue

Danish law applies. Disputes we cannot settle between us go to the courts of Copenhagen.